Every Herman Miller chair we sell is backed by a 12-year warranty, covering mechanical, structural, and moving parts against defects, from tilt and recline mechanisms to the frame itself. It's coverage built for how long these chairs are actually meant to last, so your investment stays protected well beyond the day it arrives.
Should anything ever need attention, our team handles it directly: genuine Herman Miller replacement parts, real technicians, and a process that starts within 1 business day of you reaching out — regardless of where you originally bought your chair.