All chairs are covered by a 12-year limited warranty covering material and manufacturing defects, including mechanisms, structural components, moving parts, and hardware.
What's covered
• Mechanical components: Reclining, tilt, height adjustment, and similar mechanisms
• Structural components: Frame, base, backrest, seat, and similar parts
• Moving parts: Casters, armrest adjustment mechanisms, and similar
• Gas cylinder (pneumatic lift)
• Hardware: Bolts, screws, adjustment knobs, and similar
What's not covered
Normal wear and tear, environmental factors, and damage from misuse are not covered.
For full warranty details, exclusions, and claims procedures, please visit our warranty page.