Exchanges & Refunds
Orders cannot be cancelled once it has been shipped.
Goods ordered and/or sold are not-exchangeable, non-refundable unless approved by us.
Returns and exchanges are only accepted for defective items. We strictly do not accept change-of-mind returns or exchanges.
In the event of discomfort due to having purchased the wrong size, requests for size exchange must be made within seven (7) days from the day goods are delivered and are subjected to the following conditions:
- There will be a 15% restocking fee chargeable per item returned.
- All returned items must be unused in its original condition.
- Customers will bear the transport cost for the return/exchange.
Requests for returns after seven days will be subject to management approval.
We reserve the right to deny returns/exchanges should the product be found in used condition.
Upon approval of refund/exchange, item(s) must be returned within seven working days or our earliest available collection date, whichever is sooner.
Returned items must be in its original condition, with original tags and/or packaging intact.
Failure to return goods within stipulated date and in original condition will deem the refund void. Goods will be considered sold.